Run by operators.
Built on technology.

A dedicated KAM and operations pod who know your trade lanes, your commodities and your stakeholders — from sourcing office to inbound warehouse. One escalation point, one plan, one team accountable for outcomes.

Industry-experienced designers constantly analyse your supply chain — flows, exceptions, cost, carbon — and engineer improvements: new routings, consolidation, SOP redesign, carrier mix and origin interventions. Not a one-off project — a rolling program.

17 offices at origin and destination running the day-to-day — bookings, documents, customs, pre- and on-carriage — chasing carriers and shippers so your team doesn't have to.

The strong technology foundation that makes the above possible: cloud-native TMS and visibility covering 98% of ocean capacity, real-time milestones, exception engine, BI and sustainability — Procure → Plan → Execute → Control in one system.

We manage the origin conversation daily — SI cut-offs, VGM, booking amendments — so your team stops firefighting inboxes.

We watch the critical path before vessel departure and intervene early — rebook, re-route, escalate — protecting your consignee's OTIF.

One clean data model across every partner — no more spreadsheets stitching PoL, PoD, VGM and ETA from five sources.

We audit invoices line by line and manage detention & demurrage windows actively — recovered savings booked to your P&L.

One Control Tower feeds every stakeholder the view they need — no more three teams asking the same question three ways.

Solution design brings a rolling backlog of prioritised improvements — routings, carrier mix, consolidation, SOPs — with impact quantified before we act.

We verify readiness against the PO and flag slippage before it hits the vessel schedule.

SI, VGM and gate-in monitored per shipment — proactive escalation to shipper and carrier.

Loaded-on-board confirmation matched against plan — rebook or re-route on exception.

ETA drift, transhipment risk and D&D windows tracked to the consignee's inbound plan.

PO visibility from issuance to cargo readiness. We reconcile buyer POs to shipper bookings, catch missing lines and prevent partial shipments becoming inbound headaches.

Origin teams engage your shippers directly — enforcing SOPs, KPIs and cut-offs, running scorecards, and coaching underperformers back on plan.

Lane design, mode selection, consolidation and carrier allocation optimised against cost, transit and carbon — refreshed as market and volumes shift.

Contract rate governance, freight invoice audit, D&D control and accessorial discipline — turning line-item leakage into recovered margin.

Optimise global logistics with demand forecasting, volume planning and freight contract management.

• Demand forecast
• Volume planning
• Freight tenders
• Freight contracts
• Spot booking
• Freight audit & finance

Prepare for seamless execution with rolling forecasts, order and booking management and capacity planning.

• Rolling forecast
• Purchase & sales orders
• Vendor bookings
• Allocation management
• Order item fulfilment
• Split & consolidation

Run a seamless operation with complete shipment and document management capabilities.

• Shipment planning
• Stuffing
• Document management
• Full booking cycle
• Pre-carriage coordination
• Customs clearance
• On-carriage

Track performance across the supply chain with high-quality orchestration and compliance oversight.

• E2E orchestration
• Container capacity utilisation
• Document monitoring
• Vendor / carrier troubleshoot
• Exception handling
• D&D monitoring
• BI, KPIs, reports

Coordinate every shipment with live status, milestone tracking and exception flags across carriers and forwarders.

Plan capacity with precision — fill-rate trends, equipment-type splits and consolidation opportunities surfaced lane by lane.

Distribution of departure and arrival delays, booking confirmation time, rejection levels, transit time and roll-over occurrences.

Automated tracking and alerts on container dwell, port costs and D&D exposure — recover control of avoidable charges.

Shipments at risk, impacted containers and TEUs surfaced live — drive rapid, data-driven decisions during unplanned events.

Shipped TEU vs allocated TEU per carrier, lane and country — with rule-based re-balancing when commitments slip.

Fully compliant CO₂ accounting per shipment, per lane and per mode — drop-in ready for sustainability reporting.

Carrier and booking-party relationships, lane, equipment and surcharge catalogues — one centralised, governed source of truth.

Measure how fresh and how complete your carrier event feeds are — gate quality before it ruins downstream decisions.

One window for strategic teams to review projects and changes — operational, structural or digital — while regional hubs deliver consistent local execution.

We chase the carrier so you don't. Booking confirmations, missing milestones, document gaps, customs holds — surfaced and resolved by the same team that watches the dashboard.

Configurable exception rules across delays, dwell, fill-rate and SLA breaches — escalated through clear playbooks rather than email chains.

Consistent KPIs, SOPs and reporting across every hub and BU — so a Tuesday-morning review tells the same story whether you're in Singapore, Hamburg or Chicago.

We combine data with hands-on operational research to turn ground-level realities into strategic initiatives that compound quarter after quarter.

Process improvements that save time, better vendor accountability and recovered freight audit savings — booked into your P&L, not stuck in a slide.

Stand up the Control Tower with live carrier feeds, exception monitoring and KPI governance — fast wins on dwell, delays and document gaps.

• ✓Cargoo platform onboarding
• ✓Carrier & forwarder integration
• ✓KPI baseline & exception rules
• ✓First QBR within 90 days

Extend into orchestrated execution — allocation governance, audit, freight finance and continuous optimisation across hubs.

• ✓Allocation & D&D governance
• ✓Freight audit & dispute workflow
• ✓Roll-out across regions / BUs
• ✓Lighthouse project as the template